What separates good from great? A website people can’t wait to share? Impeccable service in store, over the phone or online?

An experience with no gaps, no bumps or hiccups? I’m ready to help you design a great experience that sells your story.
 

If the user can’t use it, it doesn’t work
— Susan Dray

 

How I’ll tell and sell your story:
 

Set your objectives;
review your website, app and store to uncover areas to be improved with design.

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 Greet your customer; learn about your customer’s pain points and how we can best serve their needs.

 

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Revisit your story; 
refresh your content and pages to tell a linear story that drives action.

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Ready, set, launch; 
build a prototype, set up analytics and get ready to launch into market!

 

Nadia’s passion for our product and thirst for knowledge was infectious.
— Candice Pendergast, UX Design Manager at Harvey Norman